1. Introduction
Welcome to Suyog Urja Pvt. Ltd. (“we”, “us”, “our”). We are committed to protecting your personal information in accordance with the Information Technology Act, 2000, the IT Rules, 2011, and the upcoming Digital Personal Data Protection Act, 2023 (DPDP Act)

2. What Information We Collect

• Personal Data: Name, email, phone number, address, company/designation, inquiry details

• Usage Data: Browser type, IP address, device data, referral pages, time stamps

3. Purpose of Collection
We collect your information to:

• Respond to inquiries or project requests

• Provide services, reports, invoices, or support

• Improve our website, offerings, and user experience

• Comply with legal and regulatory obligations

4. Legal Basis & Consent
Processing is based on your consent or our legitimate business interest (e.g., responding to your query). You may withdraw consent anytime by contacting us.

5. How We Use Cookies & Similar Tracking Technologies
We use cookies to enhance site functionality and analytics. You can block cookies via your browser, though some features may be affected.

6. Data Sharing & Disclosure
We do not sell your data. We may share information with:

• Trusted service providers (e.g., IT, accounting firms)

• Government or regulatory bodies when legally required

7. Data Storage & Retention
Your data is stored on secure servers. We retain it only as long as necessary for our service, legal compliance, or until you request deletion.

8. Data Security
We implement reasonable technical, physical, and organizational measures to protect your data from unauthorized access or breaches.
Under applicable law, you have the right to:

• Access your personal data

• Rectify inaccuracies

• Request erasure or restrict its use

• Withdraw consent

• Lodge a complaint with the Data Protection Board of India under DPDP Act

10. International Data Transfer
If we transfer data outside India, it will only go to countries permitted by law, with proper safeguards.

11. Children’s Data
We do not knowingly collect information from children under 18. If discovered, we will promptly delete such data.

12. Policy Updates
We may update this policy over time. The revised effective date will be included, and we may notify users via email or website update.

13. Contact Information
For questions or data requests, contact:

• Email: info@suyogurja.co.in

• Phone: +91 22‑47831790 / +91 22‑45164645

• Address: Suyog Urja Pvt. Ltd., Shop No‑6, Fiji Building, Pacific Enclave, Powai, Mumbai – 400076.